Shipping Policy

Effective Date: 01/14/2026

Thank you for shopping with Mazza Farms! We take pride in preparing and delivering your farm-fresh and handmade items with care. This Shipping Policy outlines how and when your orders are processed and delivered.

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1. Order Processing
- All orders are processed within 2–5 business days after payment is received.
- We process orders Monday through Friday (excluding holidays).
- You’ll receive an email confirmation once your order has been shipped.

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2. Shipping Rates and Delivery
- Shipping rates are calculated at checkout based on your location and package weight.
- We currently ship within the United States only.
- Typical delivery times: 3–7 business days after dispatch, depending on carrier and location.

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3. Local Pickup (If Applicable)
We offer local pickup in Winter Garden, Florida for select items.
- You’ll receive an email when your order is ready for pickup.
- Pickup times and instructions will be provided upon confirmation.

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4. Delays and Exceptions
- Delivery delays may occur during busy seasons, extreme weather, or carrier issues.
- Mazza Farms is not responsible for lost or delayed packages once they are in the carrier’s possession, but we’ll gladly assist in filing a claim if needed.

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5. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 5 days of delivery at [insert email] with your order number and photos. We’ll review your request and offer a replacement or refund where appropriate.

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6. Contact Us
For shipping questions, please reach out to:
Mazza Farms
Winter Garden, Florida, 34787
Email: mazzafarms@outlook.com
Phone: 305 761-4914

We’re happy to help ensure your Mazza Farms products reach you safely and quickly.

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